Customer Reviews
They made an extremely stressful situation perfect. I was trading in 2 vehicles. I live approximately 3 hours away from the dealership. There was freezing rain in the forecast and 40+ mph winds. Not the most ideal day to get a new car. About 45 minutes away from the dealership one vehicle breaks down. The salesman Zach, got me in touch with a wrecker. After getting that settled I still had to drive to the dealership. Upon arrival I find out that someone else is buying the car I drove up there for. Plus, not to mention the cost of the repair of one of the trades.Not to worry. The dealership set me up with a loaner to drive home. Two days later Zach contacts me and says that they found me a car. 2 weeks later I receive delivery on the certified pre-owned Lincoln in the same exact color and options as the one I missed out on. Great experience and good people.Zach and John did phenomenal work.
Purchased car when it was Havill Spoerl. With that said, I have preferred customer package allowing me oil changes / tire rotations (pre paid when purchased.) Last time I was here they did not rotate tires stating not enough tread so they couldn't rotate tires. Was told today my plan expired but they will honor it until complete (two more oil changes and tire rotations)Updated Edit: Recently took auto into body shop for insurance claim repair. Maynard and his crew worked directly with me and my insurance company start to finish making everything seamless. Contacting me with each and every step of the process.
Just brought our new F150 at Griffin. Great place to deal with. Dustin met us as we were looking at trucks. Wonderful sales person----no pressure. We looked at various dealerships but didnt feel the comfort we did with Dustin and the entire team at Griffin Ford. I would recommend them and we will be back for our next vehicle.
My wife and I went in to look for a new car and found the staff was more than helpful with all the questions we had. The salesman spent a good 2 hours with us. When I came to the paperwork and the pickup of the SUV the co-owner was present and did every to make us happy with the sale. Freddy even gave us the show and tell of the new car to make us understand the ins and outs of the car. Great Job to all the staff and thank you.
Great service and fair deals.
Nice facility, very nice cars.
Great service at affordable price.
Great service, friendly salesman (Zach). Got my first car here
Havill-Spoerl provides excellent service! When life gets busy, it is easy to forget appointments, but Havill-Spoerl makes life easier with several reminders for upcoming service appointments. The service guys are always friendly and helpful, taking the time to explain to me what they did to fix the issue. They are great for helping me maintain my vehicle's good condition so that I am safe when I am on the roads. And, of course, the extra bonus of a vehicle washing makes the service that more special. Thank you for all of your hard work and dedicated service!
The entire process was made easy for me. Pricing was excellent. I won't hesitate to recommend Griffin Ford to friends.